They turned a $10 zipcash bill into $150 with fees. They have not sent me a bill in MONTHS, if not a year. I have contacted them several times by phone and each time, I was told all was well. There was no record of me contacting them since 2015 (now one month until...Read more
Got a bill from NTTA.I live in san antonio but attended a concert and went thru toll roads in austin....i thought bill was for that reason..I paid fee,and 2 weeks after i got the real bill from Austin TXTAG.come to find out the bill i paid was from dallas NTTA???I have...Read more
I didn't like
- Buisness practices
NTTA violates the FDCPA (Fair Debt Collection Practice Act) !) I received a bill for $12,760.00. When I called NTTA they stated this is incorrect because they don't charge those fees anymore and my total bill was actually $5824.66 ($3104.66 tolls, $2660.00 in...Read more
We drove to Dallas from Nashville for Thanksgiving in 2014. In November of 2015 we got a bill for $24.80. We used the tollway twice, coming into Dallas and leaving. That seems awfully pricey for what was about 40 miles of tollway use. You are completely at the...Read more
I WAS THREATENED BY A MANAGER AND THEIR CUSTOMER SERVICE AGENTS ARE HORRIBLE... WHAT A NIGHTMARE!!! I have been doing the right thing by making payments to NTTA for a few months now to take care of all my citations, and called to make more arrangements on 2.07.13 and...Read more
Short Review on September 06, 2016
North Texas Tollway Authority
Bad customer service still waiting on a freaking piece of paper that they need to print out for over an hour like seriously...
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