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They turned a $10 zipcash bill into $150 with fees. They have not sent me a bill in MONTHS, if not a year. I have contacted them several times by phone and each time, I was told all was well. There was no record of me contacting them since 2015 (now one month until...
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1.0
#1133469
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Got a bill from NTTA.I live in san antonio but attended a concert and went thru toll roads in austin....i thought bill was for that reason..I paid fee,and 2 weeks after i got the real bill from Austin TXTAG.come to find out the bill i paid was from dallas NTTA???I have...
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I didn't like
  • Buisness practices
#1001580
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NTTA violates the FDCPA (Fair Debt Collection Practice Act) !) I received a bill for $12,760.00. When I called NTTA they stated this is incorrect because they don't charge those fees anymore and my total bill was actually $5824.66 ($3104.66 tolls, $2660.00 in...
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1.0
I didn't like
  • Violates federal law
#921146
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We drove to Dallas from Nashville for Thanksgiving in 2014. In November of 2015 we got a bill for $24.80. We used the tollway twice, coming into Dallas and leaving. That seems awfully pricey for what was about 40 miles of tollway use. You are completely at the...
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1.0
#755231
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I WAS THREATENED BY A MANAGER AND THEIR CUSTOMER SERVICE AGENTS ARE HORRIBLE... WHAT A NIGHTMARE!!! I have been doing the right thing by making payments to NTTA for a few months now to take care of all my citations, and called to make more arrangements on 2.07.13 and...
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#383938
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Short Review on September 06, 2016

North Texas Tollway Authority
#914021
1.0
Details
Bad customer service still waiting on a freaking piece of paper that they need to print out for over an hour like seriously...
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Customer service